I bought a phone from Best Buy 2 months ago. Now it's extremely slow to charge and won't charge past 73% and that takes all night. I had the battery checked at Battery World and it's good. Went to Best Buy and the Geek Squad guy said they don't work on Blu phones. Went to the service desk and the girl kept saying it was against their policy to exchange afer 2 weeks. Talked to the manager with the same result. that if was something more expensive we would be in court. He said Best Buy didn't make the phone. I told him that Best Buy didn't make a goddam thing in the store. I told him that if he didn't make it right for the defective mechandise he sold me I was going to put bad reviews all over the internet. This is the first of many. I wish I had thought to get his name so I could include it. Upon leaving I told him he would have made a good Nazi, just following orders.