for the record, Dell no longer transfers us to bangladesh. Months ago they realized the complaints from their corporate accts wasnt worth it. regarding your personal account, bring your interpreter. the problem i always had with the foreign dudes is after you explain in detail he will totally dismiss what you said and ask the exact thing you've told him 100 times. then of course, the inability to understand a word they are saying and vice versa adds to a frustrating 2 hours for a 2 min fix.
you mean like this? (takes place after a 45 minute "live chat" online that got NOTHING accomplished me: I ordered a part for my truck, but the part I received is completely different from what I ordered Jack: can I have the order # please (this is now followed by a 23 minute Q&A session to "verify" that i am in fact me. apparently these jackasses need to know everything but my rectal temperature at birth before they can ask anything about the order). Jack: ok, i have found your order, how i can help you? me: I ordered a part, but recieved something completely different. Jack: oh, i see please hold (bastids didn't even have any sh!tty music for me to listen to while on hold) Jack: Here is your tracking number ...... if you go to FedEx.com, you can see when to expect delivery. me: I already got the dam thing, it's just not what I ordered Jack: ok, please hold (more non-music) Jack: I see. you received a brake repair kit? me: yeah, too bad I ordered a cruise control switch Jack: soo you did receive the brake repair kit? me: yeah! Jack: then what seems to be the problem me: my brakes ain't broke, so i didn't order a brake repair kit Jack: oh. I see. would you like to return the repair kit? me: no, I like collecting sh!t I have no use for, then staying on the phone for 3 hours just to tell someone about it. Jack: here is your RMA number. sometime between now and next Ramadan, you will receive a fed ex shipping label. Within 7 years of us receiving your return, we'll think about giving you a credit. me: can you make sure the right part gets ordered? Jack: please hold while i transfer you (more non-music) Jeff: how i can be service to you me: i need to order a cruise control switch for my truck Jeff: we do not offer that for a Ford ranger me: you have 3 different ones available on your website Jeff: are you sure it says cruise control swith? me: yeah, they even have a picture of it Jeff: that is not possible. we do not carry any switches me: ok then nevermind. Jeff: would you like to take a customery satisfaction survey/ me: yeah, y'all suck. pass it on all of this finally took place on my 3rd attempt to hear a human voice. total elapsed time: 4 hours of my life I will never get back
